If you need to make changes to your insurance cover note details, it&#8217;s a simple process. Just get in touch with our responsive customer support team and provide a copy of your vehicle grant.



Our dedicated team is here to assist you promptly and ensure your insurance cover note details are accurately updated to meet your needs.

What should I do if I need to update my insurance cover note details?

At iLyF, we&#8217;re proud to represent some of the best insurers in the industry, and we&#8217;re continually expanding our network to bring you even more options in the future. Currently, you can get quotes from these trusted insurers:



<ul class="wp-block-list">
<li>Zurich</li>



<li>Zurich Takaful</li>



<li>Liberty</li>



<li>Generali</li>
</ul>

Which insurance providers can I get quotes from through iLyF?

To get started, activate the PayLater feature within your Grab app. Once that&#8217;s done, follow these simple steps to renew your insurance and road tax:



<ol class="wp-block-list">
<li>Complete the renewal process on the iLyF platform.</li>



<li>When it&#8217;s time to select your payment method, opt for GrabPay.</li>



<li>Within the GrabPay options, select &#8216;PayLater by Grab&#8217; from the Pay Later section.</li>



<li>You&#8217;ll be presented with choices: &#8216;Pay in 4 Instalments&#8217; or &#8216;Pay Next Month.&#8217;</li>
</ol>



&#8216;Instalment&#8217; lets you split your payments into manageable segments.



&#8216;Postpaid&#8217; allows you to defer the payment for this purchase to the following month, with the total amount due.



This convenient feature gives you the flexibility to manage your payments in a way that best suits your preferences and budget.

How to use Grab PayLater when renewing insurance and roadtax?

When you complete the road tax renewal process, our system automatically checks for any outstanding traffic summonses and cross-references records with the Road Transport Department (JPJ) and PDRM database systems. If there are unpaid traffic offences on your record, it&#8217;s important to settle these outstanding summonses first so the road tax renewal can proceed. We&#8217;ll provide guidance on making payments for any outstanding traffic fines, ensuring a smooth and compliant renewal process.

Is it possible to renew my road tax if I have unresolved traffic summonses?

Unlocking your digital roadtax and insurance cover note after renewal through iLyF is as quick as a pit stop during a race! Here&#8217;s the play-by-play:



Your insurance cover note will be zipped to your registered email inbox within minutes, ready to hit the road with you.



And for your digital roadtax, give it a little time to rev up – it&#8217;ll make its grand appearance on your myJPJ account within the next 24 hours.



Now you&#8217;re all set to cruise with peace of mind!

How can I check my digital roadtax and insurance cover note after renewing it using iLyF?

Need assistance? We&#8217;re just a message away! Whether you have a quick question or need more comprehensive support, getting in touch with iLyF is easy and convenient. Simply drop us a message on WhatsApp at +60 18-258 3957, and our friendly team will be delighted to assist you. Alternatively, you can shoot us an email at support@ilyf.io. We&#8217;re here to make your experience with us as smooth as possible, so don&#8217;t hesitate to reach out whenever you need a helping hand.

How can I contact iLyF for assistance?

If your vehicle&#8217;s road tax hasn&#8217;t been renewed within 24 hours, it&#8217;s possible that there are outstanding traffic summonses associated with your vehicle. To address this, it&#8217;s crucial to clear any unpaid traffic offences to facilitate the road tax renewal process.



You can conveniently check and settle these summonses through various channels such as MyEG, JPJ Portal, or the myJPJ App.



Should you find that you have no outstanding traffic summonses, feel free to reach out to our dedicated customer support team. They&#8217;re here to provide you with friendly and helpful assistance to ensure your road tax renewal is processed smoothly.

What if my road tax is not renewed after 24 hours?

When renewing through iLyF, you have a variety of convenient payment options to choose from. These include:



1. FPX &#8211; Online Banking:



<ul class="wp-block-list">
<li>FPX</li>
</ul>



2. Credit/Debit Card:



<ul class="wp-block-list">
<li>Visa</li>



<li>Mastercard</li>
</ul>



3. Pay Later (Inclusive of Admin Fee)



<ul class="wp-block-list">
<li>Grab PayLater</li>
</ul>



4. E-Wallet:



<ul class="wp-block-list">
<li>GrabPay</li>



<li>Touch &#8216;n Go</li>



<li>Boost</li>



<li>MCash</li>
</ul>



These flexible payment methods are designed to cater to your preferences, making the renewal process quick and easy.

What options are available for payment when renewing through iLyF?

When you purchase or contribute to a policy or certificate on iLyF, you receive the following insurance-related services:



<ul class="wp-block-list">
<li>Assistance with claims and refunds</li>



<li>Advice on product information</li>



<li>Responses to any queries or complaints</li>



<li>Help with checking and resolving NCD issues for motor policies</li>
</ul>

What additional services do I receive when purchasing or contributing to a policy or certificate on iLyF?

iLyF online insurance and road tax renewal service is available for all privately-owned or company-used cars and motorcycles. This service is also accessible to foreigners. If you are a foreigner, simply select &#8216;passport&#8217; for your identity type and enter your passport number during the renewal process. For company-owned vehicles, select the &#8216;company registration number&#8217; option and provide the company&#8217;s registration number.

Which types of vehicles can I use iLyF's online insurance and road tax renewal service for?

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