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What should I do if I receive an "incorrect data" message and can't proceed to renew my vehicle insurance through the app?

If you encounter an “incorrect data” message, especially after recent ownership changes or a new vehicle purchase, there’s no need to worry. Simply click ‘Request Manual Quote’ at the pop-up message.

You can request a manual quotation by simply uploading a picture of your vehicle grant. Our team will process it and send the quotation directly to your WhatsApp, while also updating it in your app. If you don’t receive the manual quotation within 24 hours, please reach out to our customer support team, who will assist you promptly.

Published on January 23, 2025

Related Questions

The premium for your vehicle insurance is calculated based on various factors. While specific formulas may vary among insurance providers, common factors considered include:Vehicle TypeSports cars, high-performance vehicles, rear-engine models, and intermediate-performance vehicles will all have higher premium rates than standard cars. This is due to the fact that the cost of vehicle repair will be higher in the event of an accident.Age & GenderYounger, inexperienced drivers inherently pose a greater risk to vehicle insurance providers, resulting in higher premium costs for the rookie driver. For a cheaper premium rate, it is preferable to have a few years of driving experience and a clean driving record. In addition, women tend to drive more safely than males, which enables them to pay less for their insurance.Coverages TypeThe cost of your insurance premium is determined by the coverage and additional benefits it offers. Generally, premium rates are higher with more extensive coverage and benefits. Typically, the cost of insurance increases when it covers both you and the third party.Geographical LocationYour premium rate is determined by where you live and the insurance coverage you purchase. Since accidents, theft, and vandalism are more common in cities than in rural regions, rates are typically higher in urban areas. Even though you live in a rural region, your premium rate will typically be greater if your vehicle is pricey.Driving RecordWhen compared to drivers who have a history of accidents, speeding citations, etc., safe drivers often pay lower premium rates. Pay attention to the road and stay out of any accidents to avoid paying a higher premium cost.Our app will provide the premium amount before you proceed.
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