How do I contact customer support for assistance with insurance renewal?

For assistance with insurance renewal, you can contact our customer support via WhatsApp at +60 18-258 3957 or email at [email protected], or through the app’s designated support feature. We’re here to help you through every step of the process.

Published on January 27, 2025

Related Questions

What happens if I miss renewing my vehicle insurance on time?

If you happen to miss the renewal date for your vehicle insurance, it’s important to be aware of the consequences. One significant outcome is that your vehicle will no longer have insurance coverage, which means it’s exposed to potential financial risks in case of accidents, damages, or other unfortunate events. Additionally, driving without insurance is against the law in many jurisdictions, including Malaysia. As a result, you may face legal penalties, fines, or other legal actions if caught driving without the necessary insurance coverage. To avoid these complications and ensure both financial security and legal compliance, it’s crucial to renew on time. But don’t worry if you renew your vehicle using iLyF we will remind you at least 2 weeks before your policy expires.

Can I renew insurance for someone else's vehicle using this app?

Yes you can but make sure you have gained their consent. To renew on others behalf follow these steps:1. Start on our Home Page and click ‘Get Best Quotations.’2. Input your Vehicle Registration Number and Identification Number (IC).3. If your insurance is expiring within 2 months, click ‘Compare and Renew Now.’4. Choose ‘Others’ and enter the vehicle’s owner details. Ensure the information you enter matches the vehicle grant. And click “Save”.5. Click “Continue” to the next step.6. Decide to include digital Road Tax renewal by selecting ‘Yes’. Fill in your current home address details (Home Address, Postal Code, City).7. Choose your preferred insurance, click ‘See Details,’ and review the specifics.8. Choose your preferred add-ons coverages for your specific needs9. Review the total cost, including insurance, Road Tax, and Grand Total and select your preferred payment method10. Complete the payment steps.11. After a successful payment, you’ll receive a receipt via email.

SyncWealth Sdn Bhd202101028803(1429103-H)

+60 18-258 3957

[email protected]

Unit 3.07, Level 3, KL Gateway Mall, No 2, Jalan Kerinchi, Pantai Dalam, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.

81 Ayer Rajah Crescent, #02-59 JTC Launchpad, Singapore 139967.

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