Try the following if you haven’t got your OTP (One-Time Password) code by SMS or WhatsApp:

1. Make sure you have entered the right phone number that is registered in your iLyF app because the OTP will be sent to that number.
2. If you previously selected SMS to receive the OTP, Make sure you have a strong signal to receive an SMS.
3. If you previously selected WhatsApp to receive the OTP, make sure your phone number has an active WhatsApp account
4. Wait for at least 1 minutes for the OTP to be sent. After that, you can request a new OTP by clicking the ‘Resend Code’ button, or you can choose to send it via SMS and vice versa.

Do contact us if you are still facing problems with the OTP.