Common Issue

Published on February 04, 2025

Related Questions

How can I check my digital roadtax and insurance cover note after renewing it using iLyF?

Unlocking your digital roadtax and insurance cover note after renewal through iLyF is as quick as a pit stop during a race! Here’s the play-by-play:Your insurance cover note will be zipped to your registered email inbox within minutes, ready to hit the road with you.And for your digital roadtax, give it a little time to rev up – it’ll make its grand appearance on your myJPJ account within the next 24 hours.Now you’re all set to cruise with peace of mind!

What options are available for payment when renewing through iLyF?

When renewing through iLyF, you have a variety of convenient payment options to choose from. These include:1. FPX – Online Banking:FPX2. Credit/Debit Card:VisaMastercard3. Pay Later (Inclusive of Admin Fee)Grab PayLater4. E-Wallet:GrabPayTouch ‘n GoBoostMCashThese flexible payment methods are designed to cater to your preferences, making the renewal process quick and easy.

What additional services do I receive when purchasing or contributing to a policy or certificate on iLyF?

When you purchase or contribute to a policy or certificate on iLyF, you receive the following insurance-related services:Assistance with claims and refundsAdvice on product informationResponses to any queries or complaintsHelp with checking and resolving NCD issues for motor policies

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