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Common Issue

Published on February 04, 2025

Related Questions

Is it possible to renew my road tax if I have unresolved traffic summonses?
When you complete the road tax renewal process, our system automatically checks for any outstanding traffic summonses and cross-references records with the Road Transport Department (JPJ) and PDRM database systems. If there are unpaid traffic offences on your record, it’s important to settle these outstanding summonses first so the road tax renewal can proceed. We’ll provide guidance on making payments for any outstanding traffic fines, ensuring a smooth and compliant renewal process.
What if my road tax is not renewed after 24 hours?
If your vehicle’s road tax hasn’t been renewed within 24 hours, it’s possible that there are outstanding traffic summonses associated with your vehicle. To address this, it’s crucial to clear any unpaid traffic offences to facilitate the road tax renewal process.You can conveniently check and settle these summonses through various channels such as MyEG, JPJ Portal, or the myJPJ App.Should you find that you have no outstanding traffic summonses, feel free to reach out to our dedicated customer support team. They’re here to provide you with friendly and helpful assistance to ensure your road tax renewal is processed smoothly.
How can I check my digital roadtax and insurance cover note after renewing it using iLyF?
Unlocking your digital roadtax and insurance cover note after renewal through iLyF is as quick as a pit stop during a race! Here’s the play-by-play:Your insurance cover note will be zipped to your registered email inbox within minutes, ready to hit the road with you.And for your digital roadtax, give it a little time to rev up – it’ll make its grand appearance on your myJPJ account within the next 24 hours.Now you’re all set to cruise with peace of mind!
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