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Common Issue

Published on February 04, 2025

Related Questions

What options are available for payment when renewing through iLyF?
When renewing through iLyF, you have a variety of convenient payment options to choose from. These include:1. FPX – Online Banking:FPX2. Credit/Debit Card:VisaMastercard3. Pay Later (Inclusive of Admin Fee)Grab PayLater4. E-Wallet:GrabPayTouch ‘n GoBoostMCashThese flexible payment methods are designed to cater to your preferences, making the renewal process quick and easy.
What should I do if I need to update my insurance cover note details?
If you need to make changes to your insurance cover note details, it’s a simple process. Just get in touch with our responsive customer support team and provide a copy of your vehicle grant.Our dedicated team is here to assist you promptly and ensure your insurance cover note details are accurately updated to meet your needs.
What additional services do I receive when purchasing or contributing to a policy or certificate on iLyF?
When you purchase or contribute to a policy or certificate on iLyF, you receive the following insurance-related services:Assistance with claims and refundsAdvice on product informationResponses to any queries or complaintsHelp with checking and resolving NCD issues for motor policies
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