Common Issue

Published on February 04, 2025

Related Questions

How can I contact iLyF for assistance?

Need assistance? We’re just a message away! Whether you have a quick question or need more comprehensive support, getting in touch with iLyF is easy and convenient. Simply drop us a message on WhatsApp at +60 18-258 3957, and our friendly team will be delighted to assist you. Alternatively, you can shoot us an email at [email protected]. We’re here to make your experience with us as smooth as possible, so don’t hesitate to reach out whenever you need a helping hand.

What if my road tax is not renewed after 24 hours?

If your vehicle’s road tax hasn’t been renewed within 24 hours, it’s possible that there are outstanding traffic summonses associated with your vehicle. To address this, it’s crucial to clear any unpaid traffic offences to facilitate the road tax renewal process.You can conveniently check and settle these summonses through various channels such as MyEG, JPJ Portal, or the myJPJ App.Should you find that you have no outstanding traffic summonses, feel free to reach out to our dedicated customer support team. They’re here to provide you with friendly and helpful assistance to ensure your road tax renewal is processed smoothly.

What should I do if I need to update my insurance cover note details?

If you need to make changes to your insurance cover note details, it’s a simple process. Just get in touch with our responsive customer support team and provide a copy of your vehicle grant.Our dedicated team is here to assist you promptly and ensure your insurance cover note details are accurately updated to meet your needs.

SyncWealth Sdn Bhd202101028803(1429103-H)

+60 18-258 3957

[email protected]

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